Miscellaneous FAQ

FAQ for miscellaneous Scala products

1. Is OCX or Visual Basic Active controls support in Scala products?
2. I am unable to install the Aladdin HASP dongle driver on my Windows XP SP2 system.
3. How did maintain multiple text lines as a single text element with carriage returns?
4. What I want is a DVI to YPbPr "VGA/DVI-D to HD Component Video Adapter".
5. Can I recover a published Scala file (.scb) where I forgot the password?
6. How do I convert a Scala presentation to MPEG (to play on a DVD player) or AVI?
7. How do I create or publish a Scala script to video
8. I can not overlay a video background?
9. IC200 & IC3 16:9/9:16 "Landscape"/"Portrait-Mode" Displays:
10. I am having a .SCA file conflict with Norton Antivirus 2002 because Scala uses the .SCA file extention as well. I can not longer load my .SCA files into Scala since I updated my system with Norton Antivirus 2002.
11. Do Scala products support Japanese, Chinese, Korean, or Arabic text?
12. I have MM100. Do you still support this product?
13. What are some useful tools for customers who need to convert image and animation file types from one format to another?
14. What are common compatibility issues with Scala software?
15. How do I DISABLE DDC 2b monitor protocol?
16. I'm using Scala to produce an animated loop for a 42" gas plasma display and am having problems setting up the proper aspect ratio off of my authoring system. How do I do this?
17. After playing a Scala Script, we are getting this error message: Scala error 32.1 Access to this surface is being refused because the surface is already locked by another thread
18. Scala keeps on locking up on me. What do I do to resolve the problem?
19. What's the difference in iPlay Studio and Info Channel Designer?
20. Are there instructions or is there any documentation on the Scala Script Language?
21. I want to sync my entire presentation with a narration, or with different events. Right now, I am getting varying results. How do I do this? Proper timing is important!
22. What Third-Party components are necessary for creating a Stand-Alone CD?
23. Is it possible to change the default fonts in Scala?
24. I'm using MM200/IC200 in 8-bit (256 color) playback mode for maximum performance. I notice that in using Scala's backgrounds, the color transitions from one page to another are smoother than with backgrounds that I have created or obtained elsewhere.
25. Are there any Frequently Asked Questions (FAQ's) concerning Scala Amiga products?
26. What file types are supported in Scala?
27. How do I disable the escape key in my presentations?
28. Text lines wrap differently under Windows 95/98 vs. Windows NT. Text Lines wrap at different points based on the font used and the operating system used.
29. How do I display arrays in Scala? I have defined a string or numeric array and I wish to display the value on a page.
30. My Scala program crashes at startup at instruction 00401150.
31. When attempting to start Scala, it comes up with an "Application Error... Memory could not be written". I have the latest Scala Service Pack installed and the latest display/audio adapter drivers and DirectX. What's the problem?
32. When I publish a script and select the "Include Fonts?" option, my project's "Font" directory/folder is empty. Why?
33. The Scala Audio Mixer does not work (e.g. fades) on my sound card with a Quadrant Cinemaster MPEG-2 decoder card installed.
34. How do I create text inputs in Scala?
35. How do I import Powerpoint presentations into Scala?
36. I have Microsoft Windows NT 4.0. I've installed Scala, but it won't start.
37. I deleted/added new Truetype fonts and now when I use Scala, I get errors like "Unable to install embedded fonts". Why is this and is there a fix?
38. Who made your demo scripts?
39. There's a mistake in your manual or help screen. Who can I yell at to get it fixed?
40. Scala isn't working the way I want it. Can you help me?
41. How do I video tape a Scala Presentation?
42. I can't playback my script full screen!
43. Text Lines wrap at different points based on the font used and the operating system used.
44. I have defined a string or numeric array and I wish to display the value on a page.
45. Does Scala support "MOD" (i.e. Module - MOD, XM, S3M) playback?
46. This FAQ has been very useful. Are there any updates?
47. I get a lot of "noise" or a strange "whine" from the output of my sound card during playback. What can I do to minimize it?
48. Do you recommend "optimizing" or "defragmenting" the hard drive for faster performance?
49. Do you recommend using disk compression utilities like Stac Electronics Stacker or even DriveSpace included with Microsoft Windows 95?
50. How do I un-install Scala Software?
51. Will Scala presentations play on a Macintosh or willl Scala ever create a Macintosh version of their software?
52. I have an IBM desktop computer that uses IBM's mWave technology for sound (i.e. WAV and MIDI playback) and telephony (modem/fax/answering system). I've installed DirectX and ActiveMovie, but I can't get any sound from Scala.
53. Does the Optibase EX help decode mpeg in the scala program or does it just decode thru it's output on the card?
54. Does Scala support MacroMedia Flash?
55. I used a 44 kHz .WAV file in my script, but the sound quality is poor.
56. I set the volume for a sound to half way and I can't hear it at all. Why and how can I fix this?
57. When I preview pages that display or use variables, they don't always show up and I sometimes get errors.
58. How do I type a bullet-point?
59. Why do I get screens with incorrect colors randomly when running scripts or authoring?
60. In Windows 95 or Windows 98, how can I tell which versions of the DirectX drivers are installed or if they are certified?
61. What's the difference between DirectX certified drivers and drivers that don't have certification?
62. My anmimated Gifs display the first frame but the color is bad on all other frames.
63. Program crashes at startup at instruction 00401150.
64. How do I know which fonts can be distributed and which cannot?
65. A text/clip won't let me re-order it in Design List.
66. Windows or Linux: Which is better for digital signage?
67. What is the best software to edit video tapes?
68. Can you give me the names of suggested Video transcoders?
69. Why will my Font not copy to the player?
70. When loading the Demo I am getting the following error, 'Content can not be unpacked, the executable you are attempting to run has been corrupted". What can I do to correct this?
71. I am getting the error message 'You need to insall Media Player 6 or higher', but I already have Media Player 7 on my computer. What can I do to correct this?
72. I am having a timing problem in Scala. Why?
73. What Audio chips/cards do you recommended for Scala?
74. What hardware is recommended for the Scala products?
75. Is MPEG-4 supported in Scala?
76. Is MPEG-2 supported in Scala?
77. What Touch Screen companies do you suggest?
78. While using QuickTime I am getting a cut to black?
79. I can not get Quicktime files to work in Scala. Why?

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