IC200 FAQ

FAQ for InfoChannel 200 (IC200)

1. I'm running IC200 for the first time in Windows XP, and I am getting a Master Key error.
2. Why doesn't Scala have advanced features to create graphics or edit photographs?
3. My Scala Script is used as a Bulletin Board for a local-access cable channel. In the event that an administrator would need to be able to add Emergency Message, or School Closing information to a presentation from an outside location very quickly, ,
4. Does Scala suggest using any particular type of time cards with their software?
5. I have downloaded the latest service pack for IC200 and installed it on the Master and the Player stations, but immediately after starting the player it is hanging on the Startup splash screen and will not play my script. What is wrong?
6. How do I get the IC 200 player to start automatically after reboot in Windows NT?
7. Is the InfoChannel compatiable with the new Microsoft XP?
8. Whenever I try to switch applications by using ALT-TAB in IC200, my system reboots. What is happening?
9. I recently installed a modem into my computer and have been having difficulties sending the Scala script with IC200 Scalanet. I may get the error "Bad CRC!", or it just won't work. What does CRC stand for? What is going wrong?
10. I installed the ATI TV-Wonder card, and I installed the latest drivers from their website, and the hardware isn't working. What's wrong?
11. Is it possible to generate web pages from a IC200 script?
12. There is a 99 line limit when I try to import a text file into IC-200.
13. I would like additional copies or replacement of the IC200 manuals.
14. Can I use an internal modem with an IC200 Player?
15. How do I configure the Hollywood Plus card in IC200?
16. I use a ATI All in wonder 128 32 MB, but there's no way that I can make Scala see the incoming signal.
17. Is it possible to upgrade from my current version of DirectX (Direct X 3.0) in Windows NT 4.0?
18. Can I use IC200 in a dual (or multiple) monitor environment?
19. I have more than one IC200 Master and I want to update separate subscripts playing on a player system. How can I do this?
20. What is the TCP/IP port number to open InfoChannel?
21. Does Scala Scala InfoChannel IC200 support Microsoft's DirectX 5.0 or 6.0, under Windows '95 or Windows '98?
22. Scala IC200 tells me that the Master Scala Key is required but not present. I have the key and it is on but it just won't work.
23. I have an older Compaq Presario computer. I installed Scala IC200, but I can't get any sound. Why and what can I do to fix this?
24. I'm using IC200 in 8-bit (256 color) playback mode for maximum performance. I notice that in using Scala's backgrounds, the color transitions from one page to another are smoother than with backgrounds that I have created or obtained elsewhere.
25. IC200 Dongle Problems...
26. I am using Intel 815lEEA motherboard computer in Scala IC200 and I can not run Yamaha XG MIDI.
27. I have installed IC200, but I getting a message that it can not find the Master Scala Key.
28. How can I sync a player's real time clock to the network so that the correct time of day is always displayed?
29. When using the Weather EX, how can you get the weather variables to display the correct number of decimal places?
30. What products are recommended for the VCR/Switcher/Leightronix EXes.
31. The Optibase MPEG-2 card will work with it's own software but not with IC200 and the Optibase EX.
32. Hasp driver does not install under Windows NT. IC200 will not boot after install.
33. Information regarding setting system clock and daylight savings for IC200 Master and Player stations.
34. Does Scala IC200 support MPEG Audio-Layer 3 (MP3) playback?
35. I have or have updated to Microsoft Windows '98. I've installed Scala, but it won't start.
36. Does Scala InfoChannel IC200 (Scala IC200) support Microsoft's superior DirectShow API, the successor to Microsoft ActiveMovie?
37. How do I print in Scala?
38. My sound doesn't work with Scala IC200,
39. I'm attempting to install Scala from the CD-ROM. For whatever reason, it stops installing. It seems I can't see all of the files on the CD-ROM. Is there something wrong with the Scala CD-ROM, my CD-ROM drive or both?
40. I have a "64-bit" or "128-bit" display adapter with 1 or 2 MB of display RAM installed. The performance of MM200 or IC200 is terrible. What can I do to fix this? Do I need another display adapter?
41. The "Shuffler" sometimes shows the wrong images.
42. My script disappeared, or it was replaced by a single page?
43. How do I make sounds and animation synchronize with each other?
44. I want to play a sound when a wipe occurs on an element (e.g. clipart or text). How can I do this?
45. I don't understand how buttons work. Can you briefly tell me how?
46. I'm using a Zoom (e.g. InYoFace) or Push wipe on an element. As it wipes in, the element gets cropped.
47. I can't get the wipe I've chosen to move in a certain direction.
48. Does Scala have the ability to play, pause, and stop MPEG movies during a presentation?
49. I'm using JPEG images and playing back in the 8-bit (256-color) mode for maximum performance. I notice they take longer to display than other image formats and they appear to be more "grainy". Why is this and what can I do to compensate for it?
50. I'm using MM200/IC200 in 8-bit (256 color) playback mode for maximum performance. I notice that in using Scala's backgrounds, the color transitions from one page to another are smoother than with backgrounds that I have created or obtained elsewhere.
51. When the script is playing back through the video encoder, I noticed that the colors aren't accurate or are washed out or cause strange behavior on the TV screen.
52. I'm using an MPEG decoder card and when I play back the clip, I can see the video, but can't hear the audio. What do I do?
53. I have a number of FLC/FLI animations along with playback of WAV sound samples. Sometimes the animation stops, stutters and/or the audio cuts out. What can I do to prevent this?
54. Using a scan converter with backgrounds that have different resolutions and/or different color-depths (e.g. 640x480 and 800x600 with 8-bit and 24-bit images). I see a "glitch" on screen or a wipe that I've assigned in the script does not work.
55. Does IC200 support Intel's MMX technology? What about MMX from AMDr, IBM and Cyrix?
56. Where can I get the ATI TVInput EX ?
57. I am using the Optibase Videoplex card in my IC200 system. When I play Mpeg2 videos back to back, I get a couple of seconds of black. Can this be avoided?
58. How do I remove out-wipes?
59. Which DirectX component (driver) controls what in my computer?
60. I have lost my IC200 dongle. How do I get a replacement?
61. I would like to collect billing information in IC200?
62. I would like have remote access to IC200. Can I use PC AnyWhere?
63. I have lost or damaged my IC200 CD. Where can I get a CD replacement?
64. How do I set the Time/Date fomat on the IC200 Master and Player?
65. Will IC200 run under Windows 2000?

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