Privacy statement details

Scala is committed to protecting your privacy and any personal information you share with us. As part of this effort, we process personal information in accordance with the EU’s General Data Protection Regulation (GDPR) and other data protection regulations applicable to Scala.

Our website

What personal information do we use?

We may collect, use, store and transfer different kinds of personal information about you, which we have grouped together as follows:

Identity information includes first name and last name.

Contact information includes email address, telephone number and country of residence.

Technical information includes IP address, browser type and version, operating system, platform and other technology on the devices you use to access Scala.com.

Our website uses cookies that collect personal information. You can read about what they are and how we use them in our Cookie Policy.

We are compliant with GDPR and other necessary data privacy laws applicable to personal data submitted to us by you. To find out more about how your personal information is collected, stored and processed by us in a secure manner, please take a few minutes to review this privacy policy in detail. You may also refer to our Cookie Policy to know about what information we collect using the cookies and how the information collected will be used. Both Privacy Policy and Cookies Policy also tell you about the rights you may have in relation to the personal data submitted to us and options to exercise those rights in law.

Our website is not designed or directed at children. We do not intentionally collect, maintain, or process information about anyone under the age of 16. If you are under 16, please do not attempt to register for the services offered by us or send any personal information about yourself to us. If we learn that we have collected personal information from a child under age 16, we will delete that information as quickly as possible.

Our website includes contact form, in which we ask you to fill out relevant personal information in advance of our representatives contacting you. We collect your personal information when you submit the contact form, when you express an interest in obtaining information about us or our products and services, when you visit our website and / or contact us, when you avail products or services from us or if you have a business relationship with us. By submitting personal information manually or in electronic form to us and/or by allowing us to automatically collect your personal information by consenting to the use of cookies when using our website, you agree to provide consent to our collection, use, sharing and processing of your personal information as described in this Privacy Policy.

For what purpose do we use your personal information?

We may collect, process and store your personal information, depending on the relationships we have or wish to have with you, for the following purposes:

Cookies are pieces of personal information used to provide you with the best possible browsing experience. When you visit our website we may use cookies to process your personal information such as IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, log files, interactions with our website and with our online campaigns, data automatically collected about you or your device in accordance with our Cookie Policy and Privacy Policy.

Contact form is an optional form for inputting personal information, used to give you accurate feedback on your questions and request that a Scala representative reach out via the information provided.

If you interact with a third-party service for the purpose of using our services, the applicable third party service will send us certain personal information if the third party service and your account settings allow such sharing. The personal information we receive will depend on the policies and your account settings with the applicable third-party service. We process this personal information based on our legitimate business interest of personalizing and optimizing the services to improve user experience and in accordance with this Privacy Policy.

If you consent to receive our marketing materials, we may process the personal information you may provide us to send promotional materials, make announcements about changes in relation to the goods or services rendered by us, personalize this website and our marketing communication for you, send e-mail notifications and email newsletters and magazines and such other marketing communications relating to our business which we think may be of interest to you. You may request us to cease using your personal information for direct marketing purposes by opting out of receiving such emails and direct marketing materials by clicking on unsubscribe.

We will only process your personal information with third party service providers, independent contractors and our partners and such other third parties who assist us in pursuing our legitimate interests and providing quality services we offer to you which may include payment processors, technology service providers, administrative, operational and systems support and marketing automation solution. Your personal information will not be sold or rented or released to any third party without your consent unless, (a) otherwise mentioned in this Privacy Policy; (b) required by law; © to detect, prevent or address fraud, security or technical issues; (d) protect our property, legal rights, or that of others; or (e) pursuant to our legitimate purposes and legal basis. We will take reasonable security measures while transferring your personal information with third parties by inclusion of contractual clauses in our contracts with such third parties, to ensure that such third parties are bound by the same obligations as us, such that the third parties will only use your personal information in relation to or in furtherance of our business relationship or for provision of goods or services and will be contractually bound to process your personal information only on our behalf and in compliance with our requests.

With whom do we share this information?

In principle, we use your data only internally. In a case of needing to share data, prior to any transfer, we will review the requirements under national law for the processing and protection of personal data. This is to determine our obligations as well as the recipient’s obligations (including recipients in other countries), and to make sure such obligations are met.

We reserve the right to fully cooperate with any law enforcement authorities or court order requiring or requesting that we disclose the identity or other usage details of any user of our services or products.

We may share your personal information to third parties in the event of sale or purchase of the business of the company, its assets, in whole or in part, as the case may be. We may transfer your personal information for automated data processing and profiling subject to your preferences in the cookie policy. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies, as per your preference. This may however prevent you from taking full advantage of our website.

How long do we store your information?

We will only retain your personal information for as long as necessary to fulfill the purposes for which it was collected. The only exception is when we must comply with applicable legislation, regulatory requests and relevant orders from competent courts.

How do we protect your information?

We take our security obligations seriously and take appropriate security measures to protect your personal information from unlawful or unauthorized processing and accidental loss, destruction or damage.

We store personal information on secure servers in North America and /or Europe that are managed by Scala and our service providers. Personal information that we store is subject to security and access controls, including username and password authentication and data encryption where appropriate.

What are your rights?

Request access to your personal data. This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

Request correction of your personal data that we hold. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide.

Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no justified reason for us continuing to process it. Please note that we may not always be able to comply with your request of erasure for specific legal reasons. If this is the case, you will be notified, if applicable, at the time of your request.

Object to processing of your personal data, where Scala feels there is a legitimate business use case for the data processing, however you feel it has an impact on your fundamental rights and freedoms.

Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data.

Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format.

Lodge a complaint with your local data protection regulator. Please note, Scala has a vested interest in data privacy compliance and will openly address any concerns or needs. Please contact us before taking action against our personal data policies.

Changes to our privacy statement

We reserve the right to update or change our Privacy statement, which may happen periodically due to circumstances such as law changes or if we change our business in a way that affects personal data protection. The latest version of our privacy statement will always be available on our website.

This privacy statement was last updated on 3 July 2018.

Questions, comment or requests

For questions, comments and requests regarding this privacy statement and to exercise your rights, contact dataprotection@scala.com.