Goal: To create a campus-wide communications
system and modernize the campus
For WSU, the goal of its digital signage platform has always been a moving target. Digital signage was initially rolled out in 2007, after the wake of the Virginia Tech incident with the goal of helping the University coordinate and communicate in the event of a campus emergency.
In 2014, the target accelerated dramatically during the Rhatigan Student Center renovation project. Rhatigan wanted digital signage to help modernize the Student Center. That is when the Department formulated a more ambitious plan to streamline the student and visitor experience, a goal which has been reciprocated by many buildings and departments since then.
Challenge: Ramp up global digital signage from "crawl" to "walk," and develop the expertise and process to deploy additional "run" custom signage projects on a case-by-case basis, including interactive features.
To allow for the gradual digital transformation
of the campus, WSU needed a foundational
solution that could integrate with Rave Alert. Content changes were to be made by
non-developers, such as students, faculty, and
staff-members. They needed a customizable, no-code
interface that would trigger process events, and
uphold workgroup priveleges. It just needed to
The renovation of the Rhatigan Student Center
amped up these challenges into a more ambitious,
user-centric strategy. With over 50 meeting rooms
shared across students, faculty, and campus
visitors, Rhatigan needed an interactive wayfinding
solution that would allow visitors to input their
destination and receive precise visual instructions
to chart the right path.