How Scala met the challenge
In addition to its ambition to run a fully digitised hospital, HMG also aimed to deliver to patients in the waiting area a comprehensive overview of the group’s medical capabilities and doctor profiles within the first 5 minutes of their arrival. It also wanted to provide the best technology to its medical staff, to make their working life easier and paperless. HMG also wanted to improve healthcare services through the delivery of timely alerts and notifications to medical staff.
Scala digital signage technology has been crucial in supporting this strategy, as it enables patients to get a global understanding of the large HMG footprint in a short space of time within the waiting room. It’s also key to a smoother functioning of the internal hospital processes, which makes the life of medical personnel easier.
“Having put three different options through an extensive selection process, which included proof of concept, the HMG chose a solution based around Scala technology. We made that choice because of Scala’s intuitive and flexible players and templates that are capable of integrating with our backend solution, based on worldwide technologies and standards” said Eng. Abdulelah AlMayman, Vice president for Information Technology at HMG.
The Scala templates enable the HMG to reliably and centrally manage all content on its extensive network across a large number of sites. In the ‘Waiting Area’, the templates present information about the doctors on duty and their medical capabilities alongside general hospital information.
The templates for the white board screens at the ‘Nursing Station Area’ display information about patients and their assigned physicians, alongside meal order status, lab results, doctor referrals and information around the length of each patient’s hospital stay.
Once the network is rolled out, the HMG group hopes to extend its use in the waiting areas to the deployment of external marketing campaigns for medical suppliers. It also hopes to display content from the group’s social media accounts on Twitter and YouTube to keep patients entertained.