We use cookies.

This website uses cookies that are necessary to make our website work, cookies that remember your preferences and cookies to collect and report anonymous statistics about how you interact with our site. With your permission, we also use marketing cookies to display more relevant ads about Scala to you on other sites. learn more

Strictly Necessary Cookies

Necessary cookies help make our website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.


Preference cookies enable our website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.


Statistical cookies are used to see how users use the website. This information is collected anonymously.

Marketing & Third party

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third-party advertisers. These cookies can be placed by Scala or third parties.
accept all

London, United Kingdom

Aviation Festival 2019

September 4-6 | Booth:  137

The World Aviation Festival is the #1 global event on the digitalisation of the airline and airport business model. Over 4500 attendees join us each year to discuss AI, digital transformation, distribution, evolving business models, retailing, marketing, loyalty and so much more.

Transforming customer experiences with emotion tracking, next generation chatbots and virtual haptics

  • How is cross-industry innovation meeting the challenge of enhancing chatbot experiences?
  • What is the future of the conversational interface? Can digital human avatars + emotion detection humanize chatbot interaction.
  • Learn about the new ways chatbots + mid-air haptics tech will transform how people with disabilities navigate an airport
Manolo Almagro
Managing Partner - Q Division