The original tender, issued in 2012, specified the need for 400 players and screens. The requirements have since been expanded to the deployment of 520 players and a similar number of 42” and 55” screens.
The landscape-mode screens are split into a dynamic frame and a scroll feed, each of which shows various types of information in the entrance of medical facilities, hallways and waiting rooms of various departments.
ATEA acted as the systems integrator for the project, cooperating with the Region Hovedstaden internal IT department to install centralised Scala Content Manager Software.
“The Scala solution runs on an in-house server managed by the IT department,” explained Anders Rusbjerg Jensen, product manager at ATEA. “Once the system was up and running, we developed and expanded templates for all the player PCs within the system according to customer’s requests and rolled those out over the Region Hovedstaden network.”
This included the creation of intelligent templates that can handle bullet points, images and video. “Those templates can also suggest the appropriate layout on log-in,” added Jensen. “The ATEA team also provided training for the team responsible for creating and managing both content on-screen and the end-users of the system.”
The different dynamic areas of the screen are regularly updated by an appointed ‘content manager’ within the communications department . This person feeds information requested by various departments into the relevant templates within the Scala Content Manager.
Information visible on-screen includes preventative healthcare measures, clinic hot-line numbers and accident prevention, new public e-health services, hygiene and patient rights information from Region Hovedstaden and national healthcare authorities, and information relating to the hospital and to the clinical department in which the patient is sitting, including nurse or doctor information. Waiting times are updated in a scroll text that runs along the bottom of the screen.