Insights - Customer Shopper Data

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Gather actionable data on shopper Behaviours and store operations

In today’s competitive environment, it’s more important than ever to gather data about your guests — understanding how they are spending time and money — and use that information to optimize the overall guest experience. Scala’s real-time analytics platform, Walkbase, utilizes sensor technology to bring an unmatched level of insight into visitor preferences and patterns as well as employee behaviors taking place in any physical space. With this data, marketers can develop a more targeted approach for their strategy leading to more qualitative results for project goals.

benefits

01.

Convert in-store customer behavior into measurable data

02.

Understand how customers are spending their time and money in-store

03.

Deliver offers and experiences based on rich online/offline customer profiles and in-store location

04.

Improve performance by optimizing marketing spend, staffing allocations, store layouts and hours

Customer Insights

Analytics play a key part in enhancing and personalizing the customer experience, empowering retailers to learn deeply about shopping preferences and behaviors. Insights gathered are flexible and customizable to examine your KPIs and assist with marketing and retail strategy definition.

Concept Delivery

Utilize our discovery process to analyze and implement the most optimal way to enhance the consumer experience

Leverage strategic partnerships to bring digital display, sensor, mobile and emerging technology to a global market, at scale

Integrate a flexible, intuitive platform for designing, managing and deploying digital content

Work with a global professional services team with an extensive portfolio of skills; as well as the full range of Scala- and STRATACACHE-branded hardware