Building a Difference with Technology and Innovation
Digital Signage: What’s in store for 2021?
Blog written by Manish Kumar
Last year, amidst the COVID-19 pandemic, the adoption of digital signage increased significantly despite a decline in the global economy as businesses sought innovative ways to better reach their target audience.
The digital signage industry is expected to flourish in the next four years. Digital signage has been hailed as one of the fastest-growing AV solutions according to AVIXA’s 2020 AV Industry Outlook and Trends Analysis (IOTA), with expected growth of over 38% by 2025. This is largely being driven by the increasing demand for on-premise and out-of-home communications, especially to support new security and health protocols.
With a bright future ahead, the key trends likely to shape the digital signage industry in 2021 include the following.
As the world continues to evolve, digital signage solutions will continue to be an integral part of venues. To attract the attention of visitors and concurrently increase efficiency of social distancing enforcement and crowd controls, a rise in adoption of immersive digital communication displays, temperature screening and virtual receptionist devices (for example: intelligent tablets) is expected.
Additionally, dynamic wayfinding will be used to direct visitors to their respective destinations and highlight available rooms and seats that are sanitized and ready for use. In the future, this solution can be enhanced to include a three-dimensional view to elevate the wayfinding experience.
The Asia-Pacific region’s forecasted 1.5% sales decline in 2020 is set to rise back to the 2019 level, with a 6% growth in 2021, according to Euromonitor.
To draw customers back into the brick-and-mortar store, there will be a heavy focus on capturing the attention of passers-by through attention-grabbing window displays. These can be in the form of gesture-based interactivity with content mirroring or reacting to the movements of people walking outside near the display.
In addition, with new personas continually moving throughout shopping centers every day, it is important that advertising is smarter — relevant and timely to the current audience. Digital brings the opportunity for more creative, dynamic and interactive advertising. Persona-based digital ads based on insights gathered from sensor technology allow retailers to deliver targeted ads to ever-changing audiences.
In 2021, expect to see far more ultra-high bright screens in shop windows as high street retailers battle it out to capture the footfall of consumers. These commercial grade screens feature extremely high brightness ratings as compared to the average digital display. This extra boost of brightness packs a punch and allows content to be easily seen, even in direct sunlight.
There will also be a likely shift towards ultra-large screens, curved and other non-conventional video walls to help retailers stand out and attract more attention.
Touchless sensing is the next generation evolution in human machine interface (HMI) technology. It is typically used to detect the presence or motion of a person within the coverage area of sensor. Led by countries such as Australia, India and South Korea, the market in Asia-Pacific is forecasted to reach US $3.3 Billion by the year 2027.
Digital signage solutions will embrace the concept of touchless interactivity— voice, gesture and mobile controls – as industry leaders look to reduce touchpoints and improve accessibility. To interact with a touchscreen, customers can easily snap the QR code with their smartphone and perform multiple interactions securely and anonymously from the safety of their phones. Alternatively, a voice or gesture activated digital signage display delivers a unique touchless solution.
With an increasing focus on sustainability and green solutions, there will be a strong demand for microLED displays which offer better contrast, response times and energy efficiency when compared to widespread LCD technology. MicroLEDs, primarily aimed at small, low-energy devices – such as smartwatches and smartphones – can be used to make next generation displays for retail experiences including curved, transparent and ultra-low power interactive display devices.
In 2021, the outlook for the digital signage industry is very positive as companies look to novel technologies to transform their business and reconnect with customers in the new normal. Touchless solutions are also a growing trend — from voice controls to gesture commands — to offer safe but simple ways to access important information.
Scala partners with brands across multiple markets to help transform their customers’ experience with smart marketing technology and digital signage. With 30 years’ experience, Scala is well-known for its innovation and leveraging best-of-breed technologies to create solutions that are easy-to-use, flexible and infinitely customizable.
Scala is rapidly extending its reach in Australia and New Zealand and we expect a steady increase in digital signage adoption in this expansive region. A slew of inventive products are in the works to meet the evolving needs of customers as Scala continues to make headway in the digital signage industry.
Check out Scala’s range of marketing technology solutions here.
Manish Kumar, Managing Director - APAC, helms the Asia-Pacific operations at STRATACACHE since April 2018. In this position, Manish oversees sales, services and support activities across the STRATACACHE brands, aligning operations with region- specific needs in the digital media/marketing technology market. The key driver for the phenomenal growth in APAC, he concurrently also holds the position of Vice President, Investments Asia-Pacific at STRATACACHE Capital, helping to lead deal discovery and investment on a global scale.
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