Frequently Asked Questions
Here are the top questions and answers for SignChannel!
If you don't find your answer here, send us an email at support@signchannel.com
- How do I get started with SignChannel?
- I've lost my password. HELP!
- I need to configure my IAdea player for Wi-Fi. How do I do that?
- How can I add content to my playlist?
- I've made changes to my playlist, but my player is still playing the old content?
- How do firmware updates work?
- How do I set the resolution of my player to match my screen?
- How do I create my own slides with the built in templates?
- Can I design and upload my own templates?
- How can I remove a player from my account?
- How can I add a player to my account?
- Can my SignChannel content be used in a network of Scala 5 Players?
- What video formats are supported in SignChannel?
- Do you support Flash in SignChannel?
- Can I do crawls, tickers, and multizone playback in SignChannel?
- Can I develop interactive applications in SignChannel?
- How can I become a SignChannel reseller?
- Will SignChannel run Scala Scripts?
- How do I get a "reseller code"?
- How do I purchase additional SignChannel certified hardware?
- My content takes a long time to download. Why is this?
- I need to update my credit card number.
- I need to delete a player from my account or cancel my account.
- What browser should I use?
- How do I edit a picture in my library?
- What format and size should my pictures be in?
- What format and size should my videos be in?
- Can I upload multiple images at a time?
- How often does a player request new information?
- Can I force the player to update my playlist faster?
- Is there a way to set update times for the content?
- The last request time for my player has not changed.
- My last request time says 1 (or more) day and is red.
- My player's screen is displaying "No slides found".
- My player's screen is displaying the "Activation code".
- I typed in the Activation code but got "Activation is not valid".
- When I first boot up my IAdea player, I see the IP: 169.254.1.1 address at the bottom left hand corner of the screen.
- When configuring a weather channel, a non us zip code is not accepted.
- One of my channels is no longer being displayed.
- I only see commercial channels like weather and news, but do not see the channels I created with my own pictures and video.
- Can I use a different transitions between slides?
- I uploaded a picture (or a video) and now I want to delete it but the program wont let me.
- I can't delete a channel that I created.
- Some of the Custom RSS Text Channels I added do not work.
- Can I have a custom RSS channel that points to a live webcam?
- When creating a Slide from a template, I want to use different fonts and position the text in a different area in the template.
- I have two SignChannel accounts. Can I transfer the library of one account to the other?
- I uploaded videos to my account before connecting a player. why are the videos taking so long to appear on my display?
- What channels work in portrait mode?
- What direction does portrait mode rotate?
- Can I have SignChannel open in multiple tabs in my browser at the same time?
- What players work with SignChannel?
- Can I use a PC as a player?
- I signed up for a free demo account but did not receive the Invitation to Register email.
- When I click on the arrow for a preview of my Playlist, I see an "estimated play time". How accurate is that?
- What is the largest video that I can upload to SignChannel?
- How many channels does SignChannel offer?
- Is there way to import a power point image?
- Should I power off my player every night when it's not being used?
- What does "Maximum age of slides" mean?
- How can I tell what version firmware my player is running?
- Does the Resolution adjustment tool change the output of the media player to that Resolution?
- Images are too large on the screen - cropped at left, top, and bottom (too far to the left).
- How many items can I have in a Playlist?
- How do I get into the menu on a IAdea media player?
- My IAdea player is showing the "Welcome Screen".
- Can I attach a 3g USB modem to the IAdea players?
- How do I add a RSS feed to a playlist?
- Can I have a real time clock in my playlist?
- Why are there two Display Duration areas for the slides?
- Who can I contact to get the subscriptions added to my account?
- I click on the upload button, but nothing happens.
- How do I select multiple files at one time to make uploading easier?
- When I click on the gear for a Channel, I see "Display duration:". Is this time for the whole channel or each slide?
- How do I schedule a night shift that goes from 8:30pm to 7:30am the next day, Sunday through Friday?
- I have a large video that I want to start playing at exactly 3:00pm.
- I don't have a player yet. How accurate is the preview window in SignChannel? Will I see the white screen and Quick Time logo when playing a video?
- I am having trouble with getting an internet connection in one of my remote locations. How do I get a playlist to play on the player?
- When Using the Configuration utility for the IAdea player, how long should it take to finish?
- What is the SD card for on the BrightSign player?
- Can I upload my .swf flash file to SignChannel?
- Can I move my player to another location?
- Can I access the pictures in my FaceBook account?
- Is there a way to group content together in the library?
- What does the "Maximum number of slides:" mean in the channel configuration area?
- How do I adjust the volume on my player?
- My BrightSign player does not show the Activation Code, only the BrightSign logo.
- How do you adjust the volume on a IAdea XDS-195 19" display?
- What are the hours for tech support?
- I tried uploading a video with the extension of m4v and I get a "format not supported".
- Can I connect the video outputs of the players to multiple displays at the same time?
- Can I upload audio files to SignChannel?
- In a Custom RSS channel, how do you see the rest of the story?
- How do I subscribe to USAToday (or other) RSS feeds ?
- Does SignChannel have any reporting that can be used for billing to advertisers based on content that has been running from scheduler?
How do I get started with SignChannel?
It's pretty easy...as simple as 1, 2, 3!
- Sign up for your account here. It's free until you add a player, so give it a try!
- Buy a player here.
- When your player arrives, connect it to the Internet and type in the registration code that appears on the screen of your player, into your account (click "+" next to PLAYERS on the left side of the screen).
If you don't find your answer here, send us an email at support@signchannel.com
I've forgotten my password! HELP!
Send us an email...we'll reset it for you!
I need to configure my IAdea player for Wi-Fi. How do I do that?
Use the easy online Wi-Fi configuration tool here
By entering your SSID and passkey, this utility will have that to a USB Flash drive, which then can be inserted into the USB port of the IAdea player.
Alternatively, you may plug a keyboard into the USB port of your IAdea device and navigate to "Network Settings" to configure your network manually.
How can I add my own content to a playlist?
Couple of things to remember here: Your CONTENT goes into a CHANNEL and CHANNELS go into a PLAYLIST.
So in order to get your content into a Playlist, you'll need to put your content first into a channel, then add that channel to playlist
Step by step, here you go:
- Click on "Channels & Media" at the top of the signchannel home page.
- Click on "upload slide", browse to a picture you'd like to upload, the select it and click OK.
- Your picture is now added to your library. Simply drag and drop it on a channel on the left to add to one of your channels.
- Now click on "Players & Playlists" at the top of the page, and then drag and drop your channel into a playlist.
- Lastly, verify that your player is playing the playlist you think it is by clicking on the gear symbol next to the player of interest.
Now sit back and relax as your system downloads your new content!
I've made changes to my playlist, but I don't see that on my player?
OK, no problem...let's do a little troubleshooting.
- Some graphics and videos can be large, so depending on your Internet connection, it may take a while for things download. Please be patient.
- Of course, you should also verify that your player is connected to the internet. If the calendar channel doesn't show today's date, chances are that it is offline.
- Next, make sure you've added your channels to your playlist, and in the players "gear" verify that the player is "tuned" to that channel.
How do firmware updates work?
Easy. For all SignChannel certified players that support remote software updates, the web GUI will alert you when a software update is ready to be downloaded. Simply click the OK button here to proceed with a remote firmware update.
How do I set the resolution of my player to match my screen?
Screen resolutions come in many different sizes. Many 40" to 42" are either 1360x768 or 1920x1080. Smaller desktop LCD screen can vary from 1280x1024 to 1440x900 to 1680x1080 and anything in-between. Please consult your owners manual for your screen to learn it's native resolution.
Once you know the resolution of your screen, from the Player & Playlists menu, open the gear next the player you want to set. Select the resolution of your screen from the drop down list and click save.
You will notice that you can also select either Landscape or Portrait modes here, as well as selecting a slider to make the picture a little larger or smaller to fit a screen as necessary.
Please also be sure to upload content that is a similar aspect ratio to your screen for best results. (ie: 4x3, 16x9, 9x16)
How do I create custom slides from the 100's of built in templates?
From the Channels & Media tab, under the "Upload" button is "Create Slide". Choose this and select one of the predefined categories like Hotels, Restaurants, then pick a template from one of those listed.
Simply type your custom message into the form and drag and drop a graphic (such as your hotel's logo) from the browse assets button or upload your own graphic here.
Click Preview to see what your slide will look like. Then click "Yes, save" or "no, go back". When completed, merely drag your new media item into a channel of your choice. Again verify that this channel is added to your playlist and that your player is playing that playlist.
Can I design and upload my own templates?
Yes, but it's a little tricky. You'll need to have a copy of Scala Designer. (sold separately) This an authoring tool specifically made for creating digital signage templates. Then we will have to enable your account to upload templates. (send us an email)
For larger corporate customers, it is possible to limit the templates that you've created only to you and your users. We wouldn't want to get the Hilton templates mixed up with the Marriott templates, would we!
How can I remove a player from my account?
From the Player & Playlists tab, click on the gear next to the player you want to delete (on the left hand side of the screen). Then click Remove and confirm that choice. You can now re-use that player license to set up a new player.
How can I add a player to my account?
If you have unused player licenses on your account, simply click the "+" sign next to Players and add your code. If you need to purchase additional licenses, there will be a link under Players to do so. You may purchase new hardware or just a subscription if you already own the hardware.
Can my SignChannel content be used in a network of Scala 5 Players?
Not at this time, but we are looking into that.
What Video formats are supported in SignChannel?
We'll take nearly any video format you can upload, and transcode it to the appropriate format for the various players that you may have connected to SignChannel. Just get the aspect ratio correct, and we'll take it from there.
Do you support Flash?
Not at this time, but check back...we've got some things cooking in the R&D labs!
Do you support crawls, tickers, and multi-zone layouts?
Not at this time. If you need this capability, check out the Scala Enterprise product. That's our all-singing and all-dancing digital signage solution.
Can I do interactive applications in SignChannel?
Not at this time, but as we said about Flash...the boys are working on that...so stay tuned.
How can I become a SignChannel reseller?
Go here
Will SignChannel play Scala Scripts?
No, not at this time. But you might want to check out our QuickStart product. It's nearly as easy to use as SignChannel, but has the full Scala player available.
How do I get a "reseller code"?
Go here
How do I purchase additional SignChannel certified Hardware?
Check out our E-store here.
My content takes a long time to download. Why is this?
The players will check with the servers for any updates every 10 minutes be default.
If there is something new to download, the player will download just the differences.
Often times, the largest files are videos, and sometimes those take a while to download, so please be patient.
I need to update my credit card number.
Login here
I need to delete a player from my account or cancel my account.
Send us an email with your request here. Please provide a day time phone number, in case we need to get a hold of you.
What browser should I use?
SignChannel is designed to work with all modern browsers. IE8 and above, Firefox, Google Chrome and Safari. If you are still using IE7, it's time to upgrade. Google Chrome has some of the best performance we have seen.
How do I edit a picture in my library?
When you move the mouse cursor to an item in the Library, a gear will appear in the upper left hand corner. Click on the gear, then click the "edit with Picnik" button. This will take you to Picnik's website where you can add text, change brightness and many other edit features. When you are finished, just click the "Save to SignChannel" button and you will return to the SignChannel interface with the newly edited picture in your library.
What format and size should my pictures be in?
We accept pictures in the .jpg or .jpeg format. They can be any size. We will re-size the pictures before they are sent to the display. Keep in mind the size screen the picture will be displayed on and the aspect ratio. It's always better to give us high quality images.
What format and size should my videos be in?
The video formats we accept are .mpg .mp4 .flv .avi .divx .mov .mpeg and .wmv. Make sure you upload the correct aspect ratio video for your display. The video will be re-sized to fit your display while maintaining the aspect ratio.
Can I upload multiple images at a time?
Yes, that feature is available if you are using Firefox or Google Chrome.
How often does a player request new information?
The term TTL or "Time To Live" is used to describe the amount of time that passes before the player request a new feed. Feeds that are less than 5 minutes in length, TTL is 3X the playlist playtime. Feeds >5 minutes and < 10 minutes TTL is 2X playlist playtime. Feeds >15 minutes have a TTL 1X playlist playtime.
Can I force the player to update my playlist faster?
SignChannel can not send a refresh command to the player. It has to wait for the player to call home. The only way to get a player to update the playlist faster would be to reboot the player.
Is there a way to set update times for the content?
You can not specify exactly when a player gets updated. If your playlist is short, The refresh time is roughly 3x the length of the playlist. For example, if your playlist is 3 minutes long, the player will request a new feed around every 10 minutes.
The last request time for my player has not changed.
You must refresh your browser to see the current last Request time.
My last request time says 1 (or more) day and is red.
You are no longer connected to the internet. This could be the result of a poor quality WiFi signal. RF interference can be a major inhibitor to wireless performance creating wireless network instability. It is also possible that something has interfered with the normal operation of the player and it needs to be rebooted.
My player's screen is displaying "No slides found".
You do not have content in the playlist associated with the player. Content goes into a Channel, Channels go into a Playlist and Playlist are played on a Player.
My player's screen is displaying the "Activation code".
This is a unique code sent to the player by SignChannel. You need to enter this code into the SignChannel interface under your player in order for the player to start receiving your content.
I typed in the Activation code but got "Activation is not valid"
The code is case sensitive. It is also possible that the player is not connected to the internet and code is playing the wrong code out of the player's memory.
When I first boot up my IAdea player, I see the IP: 169.254.1.1 address at the bottom left hand corner of the screen.
That means the player is not attached to the internet.
When configuring a weather channel, a non us zip code is not accepted.
You will need to chose "non US city" in the channel configuration window, then select the country and city.
One of my channels is no longer being displayed.
Check the Configure play day/time of the channel. Also, if this is an RSS channel like Reuters, check the "Maximum age of slides".
I only see commercial channels like weather and news, but do not see the channels I created with my own pictures and video.
SignChannel uses several different servers for content. Your router or firewall could be blocking one of our servers. If you can, white list *.signchannel.com
Can I use a different transitions between slides?
Slide transitions are a function of the player, not SignChannel. On the Brightsign players, you can edit the script file that is on the SD card to change transition type.
I uploaded a picture (or a video) and now I want to delete it but the program wont let me.
The "Delete Permanently" button will only appear after your media element has been removed from all channels.
I can't delete a channel that I created.
If the channel is being used in a playlist, it must be removed from there first.
Some of the Custom RSS Text Channels I added do not work.
It's best to test the feed first at http://validator.w3.org/feed/ also check the age of the content within the RSS feed. SignChannel will accept content that is up to 1 year old if selected.
Can I have a custom RSS channel that points to a live webcam?
yes, if the webcam is streaming a snapshot every few minutes (Picture Cam) you can use the "Webcam URL" channel. Video webcams will not work, but still image cams will. To find the "Webcam URL" channel, go to "Players & Playlists " and type "URL" into the search window.
When creating a Slide from a template, I want to use different fonts and position the text in a different area in the template.
Open the template and replace the default text with a space. Save the template. Now go into your library and edit the template with Picnik. Add your text there. When you are finished click "save to SignChannel"
I have two SignChannel accounts. Can I transfer the library of one account to the other?
No, not at this time. If you need to setup another account and you want some of the same content in both accounts, you will need to upload the content into both accounts.
I uploaded videos to my account before connecting a player. why are the videos taking so long to appear on my display?
When a video is uploaded, SignChannel will look to see what type of player is connected to the account then it will trans code the videos for that player. If there are no players, SignChannel must wait until one is attached before trans coding.
What channels work in portrait mode?
Your user created pictures as well as most channels. A few channels that do not work are "Custom RSS Image" and the "URL" channel.
What direction does portrait mode rotate?
90 Counter clockwise, so you will need to rotate your monitor 90 clockwise.
Can I have SignChannel open in multiple tabs in my browser at the same time?
No. You should only have one instance of SignChannel running at one time.
What players work with SignChannel?
Check out our E-store here.
Can I use a PC as a player?
No. Only certified SignChannel players can be used on our network.
I signed up for a free demo account but did not receive the Invitation to Register email.
It is possible the email is being blocked by a spam filter. Check with your IT department. Either the IT staff or your Internet service provider is blocking our server located at signchannel@scala.com. You can try again outside of their network.
When I click on the arrow for a preview of my Playlist, I see an "estimated play time". How accurate is that?
The play time is the sum of each slide's duration, however you have to take into consideration transition time from one slide to the other. It is best to use a stop watch if timing is critical. Also remember the playlist will go through a few cycles of the current playlist before it request a new content.
What is the largest video that I can upload to SignChannel?
At this time, there is a 250mb limit on the size of the video upload.
How many channels does SignChannel offer?
SignChannel will always endeavor to provide users with a wide range of compelling content that is relevant to their audience. Content Channels will be constantly changing as SignChannel develops new content relationships. When you add in the zip code driven and custom RSS channels, there is well over 1000 channels available to use in your feeds.
Is there way to import a power point image?
Yes. You would save the ppt presentation as a series of hi res JPEG images then place them in a channel .
Should I power off my player every night when it's not being used?
No, SignChannel certified players use very little power and were designed to run 24/7. If you are using a separate monitor, you can power that off if you wish.
What does "Maximum age of slides" mean?
In a RSS feed, content is updated on a regular basis. You may only want to display slides that are no older that a week old. In this case you would select "1 week"
How can I tell what version firmware my player is running?
For IAdea players use a usb keyboard to get into the menu. Brightsign players will display their firmware when the player is powered up without a SD card.
Does the Resolution adjustment tool change the output of the media player to that Resolution?
No, it only changes the size of the commercial content like weather, sport, stocks etc going to the player. The player decides its output resolution by communicating with the attached monitor. The players can also be set manually to output the proper resolution.
Images are too large on the screen - cropped at left, top, and bottom (too far to the left).
For IAdea SD players, go into menu and change the output resolution from 1280x720 to 1366x768
How many items can I have in a Playlist?
Currently based on our observation, 200 items are a comfortable playlist length. 200 items can be either 200 image files or combination of 20 video files and 180 images. Some players have more internal memory than others so they can handle more. Also, keep in mind where the player will be seen. Your audience may only see the display for a few minutes.
How do I get into the menu on a IAdea media player?
After the player fully boots up, plug in a USB keyboard. The screen will go black for a few seconds, then the menu will appear.
My IAdea player is showing the "Welcome Screen"
If you are seeing the Welcome Screen, you may need to reconfigure your player to point to SignChannel. Use the link to Iadea's configuration utility. Copy the file to a thumb drive and plug it into the player while it is displaying the Welcome screen.
http://www.digisignage.com/config/signchannel/
Can I attach a 3g USB modem to the IAdea players?
No, the player is not a PC. There are no drivers available for the modem to work. You can use a Mifi/cradlepoint router to connect the player to the internet. It translates Wifi to 3G/4G and back. At the time of this writing, IAdea is announcing new players with this capability. Please visit their website for more details.
How do I add a RSS feed to a playlist?
To find the RSS text channel, under "Players & Playlist" tab. Type "RSS" into the search window, then drag the "Custom RSS Text Channel" into your playlist.
Next, find a valid RSS feed on the web that you would like to add. See sample below.
http://rss.wunderground.com/auto/rss_full/PA/Luzerne.xml?units=english
Click on the gear to edit the RSS channel. Cut and paste the URL into the "Custom RSS Text Channel" and click "Add" then click "Save". If it is a good RSS feed, you should see a preview of its contents when you click "Add".
You can test the feed first at http://validator.w3.org/feed/ also check the age of the content within the RSS feed. SignChannel will accept content that is up to 2 weeks old.
Can I have a real time clock in my playlist?
Not at this time. Once a player downloads its content from SignChannel, it plays it several times before it request new content. A real time clock would not be accurate.
Why are there two Display Duration areas for the slides?
You can set a Display duration in a Channel for all slides, but the Display duration within the slide will over ride the channel display duration. For videos, you do not need to enter a "Display duration:" If you do, it is ignored and the video will play in its entirety.
Who can I contact to get the subscriptions added to my account?
It should be automatic when you purchased your subscription but if you are having a problem contact support@signchannel.com
I click on the upload button, but nothing happens.
You are probably using Internet Explorer 7 or below. Please update your browser to IE8 or higher. You can also use Firefox, Google Chrome or Safari with SignChannel.
How do I select multiple files at one time to make uploading easier?
Google Chrome and Firefox browsers support multiple file uploads.
1) Click the upload button on SignChannel like you normally do.
2) If the files are all next to each other, hold the "SHIFT" key down on your keyboard and select the first and last file. All of the files in between will also be selected.
3) If the files are scattered around, hold the "CTRL" key down and select just the files you want to upload.
4) Click "open"
When I click on the gear for a Channel, I see "Display duration:". Is this time for the whole channel or each slide?
In a Channel that has multiple slides like Reuters, the "Display duration: seconds" tool is the time for each slide to be displayed, not the total time the channel is displayed. You select how long each slide is displayed and you select how many slides you want displayed with the "Maximum number of slides:" feature.
How do I schedule a night shift that goes from 8:30pm to 7:30am the next day, Sunday through Friday?
You would create two identical channels and put them both in the playlist. Adjust the start and stop time for each day so your content is displayed when you want it.
I have a large video that I want to start playing at exactly 3:00pm.
Unlike a DVD player that starts playing as soon as you push the button, a media player will have to download the file from the internet into its memory first. Depending on the size, this could take some time. If the video has already been loaded into the player, Some players like the IAdea and BrightSign will play the video within a few minutes without having to download it again.
I don't have a player yet. How accurate is the preview window in SignChannel? Will I see the white screen and Quick Time logo when playing a video?
No you will not. We included the preview to give you a rough idea of how your playlist would play. The output to your player will be as good as the content you upload. When you upload a video to SignChannel we trans code it twice. We create a small, low res video preview for the website, and a original size version for the actual player attached.
I am having trouble with getting an internet connection in one of my remote locations. How do I get a playlist to play on the player?
You could load the playlist onto the player at a location that has a good internet connection. Then you could unplug the unit and move it to the remote location. The player should always play out of cache. There is a chance, however, that the playlist in memory could become corrupt if powered off at the wrong time. Then the player would need the internet again to download the playlist. Of course, channels like the Calendar or Weather that are being played out of memory will not be current.
When Using the Configuration utility for the IAdea player, how long should it take to finish?
It only takes a few minutes for the configuration to take place. When finished, the player will reboot by itself.
What is the SD card for on the BrightSign player?
The SD card contains a small script that allows the player to work with SignChannel. The card can also be also used to update the players Firmware. The player uses the card to store the content of your playlist so if you ever loose internet connection it can play out of memory. The SD card on the BrightSign player should only be removed and inserted when powered off.
Can I upload my .swf flash file to SignChannel?
SignChannel can deliver virtually any file format to a player, however, the player must be capable of playing flash files. No players at this time support Flash.
Can I move my player to another location?
Yes, Once the player has been activated in your SignChannel account, you may move it anywhere that has internet connection. The player will continue to download the same playlist assigned in your account. If your player is setup on wireless, you will need to change the Network and Password for the new location.
Can I access the pictures in my FaceBook account?
Yes, In the "Players & Playlists" area, Just type facebook in the search. Then drag the FaceBook channel into your playlist. You will then be directed to log into your FaceBook account and allow SignChannel access to your pictures.
Is there a way to group content together in the library?
Yes, you can sort by Date or Name. You can also just view Movies, Slides or Assets. Assets are graphics that were uploaded into a Template.
What does the "Maximum number of slides:" mean in the channel configuration area?
If you have 10 slides available in the channel, if you set the "Maximum number of slides:" to equal 3, then only the first 3 slides will show each time the channel is played. It's primary use is for something like Reuters news. There may be many slides in a channel and setting max to 3 would limit to the most recent. You can also set the channel to Random so the first 3 are not always played.
How do I adjust the volume on my player?
If you have a digital signboard, you can go int the menu and adjust the volume. If you have a media player, you adjust the volume at the TV or monitor.
My BrightSign player does not show the Activation Code, only the BrightSign logo.
Make sure the SD card is inserted into the player and that is contains the "autorun.brs" file that points to SignChannel.
How do you adjust the volume on a IAdea XDS-195 19" display?
You can adjust the volume through screen's menu. You have to unlock the key first, then adjust the volume. Press the menu button, then up, down, up, down, menu to disable key lock. Now you can adjust the volume. Menu auto locks after 5 seconds of inactivity.
What are the hours for tech support?
9am to 5pm EST Monday through Friday
I tried uploading a video with the extension of m4v and I get a "format not supported".
For m4v files, simply change the file extension to mp4
Can I connect the video outputs of the players to multiple displays at the same time?
Yes, the IAdea XMP series and the Brightsign players supports simultaneous (mirrored) output to HDMI and VGA. You can connect 2 displays with this method.
Can I upload audio files to SignChannel?
No. You would have to make a simple movie and add the audio track to it.
In a Custom RSS channel, how do you see the rest of the story?
You will not see the rest of the story. The Channel is just for the headline (and picture if available) and a short paragraph to be a little informative and grab someones attention. It may only be on the screen for 10 seconds.
How do I subscribe to USAToday (or other) RSS feeds?
Sometimes you have to search a little to find the right feed format on a publication's RSS page. Click on the link that says "subscribe to this feed using your favorite reader.XML" or "view feed XML". Cut and paste that URL into the Custom RSS Text Channel.
Does SignChannel have any reporting that can be used for billing to advertisers based on content that has been running from scheduler?
That is a feature that has been requested many times, and we understand the value of it. We will have something available in a future release of SignChannel.
