Swedbank: Improves Customer Experience and Focuses on Industry Leadership

In mid 2006 Audiotonas, a Scala Certified Partner, was contacted by Hansabank, later to be called Swedbank. Swedbank’s vision is to be the leading financial institution in their marketplace. With more than 22,000 employees, Swedbank services over 9 million private customers and 500,000 corporate customers in Sweden, Estonia, Latvia and Lithuania. The bank’s future growth lies in Russia and Ukraine. Swedbank needed a state-of-the-art audio/visual network to communicate and entertain customers in all of their bank branches across Lithuania. The system of choice needed to have advanced functionality for broadcasting videos with background music and be managed from a central location... Follow the link to read the full case study.

Swedbank-CS_web.pdf — PDF document, 308Kb