Is InfoChannel Designer 5 supported in Windows Vista?

InfoChannel Designer 5 FAQ Solution #1, Designer Vita (last modified 07/01/2008):

Starting with InfoChannel Release 3.1.0 Windows Vista is supported. Windows Vista Business Service Pack 1 or Windows Vista Ultimate Service Pack 1 is required. Windows Vista Home Basic, Windows Vista Home Premium, and any Vista 64-bit editions are not supported.

Recommendations:

A dual core, 1.6 GHz or faster CPU is recommended. 2 GB or more of RAM is recommended.

We currently recommend ATI- or NVIDIA-based graphics cards for use with Windows Vista. It is important to use current drivers, as the older drivers had significant issues. Intel-based graphics cards are not recommended at this time.

Motherboard audio solutions from Analog Devices (ADI), Realtek, and SigmaTel all appear to work. Again, it is important to use current drivers, as the older drivers had significant issues.

For those customers using Vista Ultimate, it is recommended that DreamScene not be installed as it can interfere with smooth playback.

For volume-licensed installations of Windows Vista, Microsoft requires that the systems periodically check in with a Vista license server. If such a system cannot reach its Vista license server over time, Vista may go into reduced-functionality mode, which will not allow Scala software to run. Therefore, any volume-licensed Vista-based PC must be configured correctly. (This does not affect the retail or OEM versions of Windows Vista.)

Scala InfoChannel under Windows Vista

InfoChannel Designer 5 and Player 5 have been certified to function correctly when using the pre-defined Administrator account. Scala does not currently support using standard user accounts.

InfoChannel Designer 5 and InfoChannel Player 5 have been certified to function correctly when User Account Control (UAC) is disabled. Enabling UAC is not supported at this time.

InfoChannel Content Manager 5 (and its underlying services), InfoChannel Broadcast Server 5 and InfoChannel Publish Automation EX Module are not currently certified to operate under Vista. We recommend customers use Windows Server 2003 when using these products.

In the Sound panel, the *Play from Input* command (ScalaScript Sample.Capture()*) does not currently work under Vista. This feature will be supported in a future release.

The InfoChannel Player 5 System Optimizer does not currently contain settings to optimize Windows Vista, so it does nothing. Scala is reviewing the System Optimizer settings for a future release.

Using the Remote Desktop Connection interferes with Scala's ability to check for the dongle. As a work around, customers can use VNC instead. Alternatively, customers who absolutely must use Remote Desktop to manage players can also work-around this issue temporarily by including

RUNIC_DisableDongleCheck=1

to the InfoChannel Player's 5 *MMOS.INI* file. /*Note:* InfoChannel Player does check for a dongle even though in most cases it is not needed./

Regards,

Scala Technical Support

The Scala Website requires that JavaScript (Active Scripting) be enabled.

Please go to Tools, Internet Options under the Menus. Select the Security Tab, then Custom Level button. Then click the Enable button under Scripting / Active Scripting. Hit OK, then OK again to exit requestors. You will know it's working when you see a "More" link in the links beneath the Tabs.

You can still use the website without changing this setting, but certain features will be disabled.

Additional Information

Contact Scala Sales