Keep things running smoothly during the busiest and slowest times of the year with a signage system running Scala InfoChannel. Display key stats such as queue length and average call resolution all driven dynamically. This can be presented alongside current news, weather, and company information, or separately during downtimes to maintain morale.
When phone giant Ameritech needed to upgrade video broadcast systems in five of its operator call centers, it selected Scala InfoChannel broadcast multimedia software.