Location

Exton, PA

Description

Scala is seeking interns for both the Summer and Fall of 2011.  We are looking for a team of interns to assist various departments to help maintain Scala's leadership in the industry.

Benefits of being an intern at Scala include:

•    College credit

•    Basic Training on Scala products

•    Working closely with a department supervisor to attain real world skills outside the classroom

•    Covered expenses

Essential Duties and Responsibilities

Provide support to staff on all company supported productivity applications. Troubleshoot computer problems, determine source and advise on appropriate action. Complete application project-based work.

• Answer staff questions in person and via IM or phone on all company supported applications;
• Troubleshoot computer problems;
• Determine source of computer problems (hardware, software, user access, etc.);
• Advise staff on appropriate action;
• Serve as liaison between staff and the technology department to resolve issues;
• Work one-on-one with staff on application projects;
• Provide recommendations on company application purchases;
• Document resolutions for future reference;
• Hardware and software installations; and
• Other duties as assigned.
  

Knowledge and Skill Requirements

• Result oriented;
• Knowledge of current MS office, internet browsers and/or Adobe applications;
• Ability to lean new applications; and
• Have a sense of humor.

All qualified candidates may apply for this position by sending a cover letter and resume to employment at scala.com.  Please write "Helpdesk Intern" in the subject line of your email.